Frequently asked questions

OurTrainingRoom is a complete learning management system (LMS) from Auxilium Group of Windsor, Ontario. Organizations use it to assign, deliver and track employee training, issue certificates, manage renewals, send policies staff must acknowledge, and report on it all. More about the platform.

No. OurTrainingRoom is fully hosted. Learners and administrators use it in a web browser, and there are no servers to maintain.

In Canada, on infrastructure operated by Auxilium Group. More about hosting.

Yes, if they are SCORM 1.2 or SCORM 2004 packages, including courses published from tools such as Articulate Rise and iSpring. Videos, documents and exams can be added too. SCORM course hosting.

Yes. Our team develops custom courses from your presentations, manuals and procedures, with narration, sections, quizzes and a final assessment. Custom e-learning development.

When staff sign in, their dashboard shows assigned courses, progress, what is ready for the exam and anything due for renewal, with a suggested next step. The rule is simple: if it is on their agenda, they need to complete it.

A certificate is ready as soon as a learner passes, and stays on their transcript to view or print. When training needs renewing, the course comes back onto the learner's agenda, and if reminders are on, they are emailed before it expires.

In the standard setup, they review the answers and get a second try. A second miss resets the course so they go through the material again.

Bulletins are documents or notices that appear in front of employees as soon as they sign in. They must tick a box confirming they have read and understood the material, which only becomes available once they have scrolled through it. Some bulletins end with a few quiz questions instead.

Reports on courses, communications, events and pathways, filtered by completion status, supervisor, course, group, completion date, expiry date, user status and last sign-in. Reports can be saved and subscribed to, and employee lists exported to Excel. Records and reporting.

Yes. Supervisors can see the training files of the people who report to them.

Yes. Events cover classroom training, meetings and web conferencing, and they appear on each person's transcript alongside online courses.

Pricing depends on your organization and what you need, such as the number of learners and whether you need courses built. Request a demonstration or proposal and we will give you a quote.

Usually, yes. Tell us what system and courses you have now, and the history you want to keep, and we will explain what moving would involve.

Learners can select Support on any page to start a live chat, email the team or call. Forgotten passwords can be reset by email.

OurTrainingRoom has a published accessibility policy and is working toward WCAG 2.0 Level AA conformance, with improvements made on a phased, ongoing basis. Read the accessibility policy.

Learners sign in at www.ourtrainingroom.com. Employers and administrators use the employer sign in.